Customer Portal for auto repair shops
Give customers a secure place to review vehicle history, estimates, approvals, invoices, payments, appointments, and shared documents.
What Customer Portal does
The WrenchDay customer portal connects customer-facing decisions and records without exposing the shop’s internal workspace or other customers.
Customers can find the information they need while advisors spend less time resending old documents and status details.
Where this helps during a real repair day
Vehicle and service-history access
Use this capability inside the connected customers & communications workflow without rebuilding the same shop, customer, vehicle, or job context.
Estimate, approval, invoice, and payment views
Use this capability inside the connected customers & communications workflow without rebuilding the same shop, customer, vehicle, or job context.
Customer-safe appointment and document access
Use this capability inside the connected customers & communications workflow without rebuilding the same shop, customer, vehicle, or job context.
A straightforward shop workflow
- 01
Customer opens a secure portal link or signs in.
- 02
They review the records shared with them.
- 03
They complete available approval, payment, or appointment actions.
Customers can find the information they need while advisors spend less time resending old documents and status details.
- Customer-safe data projection
- Separate from employee and owner access
- Connected to the same shop records
Customer Portal FAQ
What does Customer Portal do for an auto repair shop?
The WrenchDay customer portal connects customer-facing decisions and records without exposing the shop’s internal workspace or other customers.
What problem does Customer Portal help solve?
Customers can find the information they need while advisors spend less time resending old documents and status details.
How does Customer Portal fit into the shop workflow?
Customer opens a secure portal link or signs in. They review the records shared with them. They complete available approval, payment, or appointment actions.
Who can use Customer Portal?
Access depends on the signed-in shop role, saved permissions, active modules, and any provider configuration required for the workflow. WrenchDay keeps server-side shop and tenant checks authoritative.
What other WrenchDay tools work with Customer Portal?
Customer Portal connects naturally with Digital Estimates and Customer Approvals, Invoicing and Payments, Vehicle Details and Service History.
