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Customer Updates

WrenchDay helps the shop send practical updates and customer-facing links from the workflow. It does not currently claim an inbound conversation inbox.

Real WrenchDay invoice workflow with customer names redacted
Current WrenchDay interface · identifying demo fields removed where present
What it supports

Built for the work around this feature.

  • Outbound SMS and email
  • Estimate and invoice links
  • Appointment reminders and campaigns
How the workflow moves
  1. 01

    Choose the customer update.

  2. 02

    Send the message or customer-facing link.

  3. 03

    Continue the approval, payment, or follow-up workflow.

01

Supports approval and payment workflows

02

Uses shop-configured providers

03

Keeps routine updates consistent

WRENCHDAY FOR INDEPENDENT SHOPS

Keep appointments, repair orders, customer approvals, invoices, and team handoffs connected in one practical workspace.